Frequently Asked Questions
Quickly and easily find answers to the most common questions we get asked.
As of March 31, 2025, all users must be enrolled through one of the more than 2,200 banks and credit unions that offer Zelle® in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle® at Zellepay.com. If their bank or credit union is not listed, we recommend you use another payment method at this time.
Any member that has a Digital Banking account with a Social Security number and who is 18 or older can enroll in the Credit Score service. There is no specific product requirement.
BNPL offers are found in Digital Banking within the "Pay & Transfer" menu.
Desktop: Click “Pay & Transfer” to expand the menu.
Mobile app: Tap “More” and then tap “Pay & Transfer” to expand the menu.
No, DCU's debit card BNPL offering does not require a credit check.
An eligible purchase is a debit card purchase made in the past 60 days that is at least $100 and was not a cash equivalent purchase (e.g., ATM withdrawal, money order, cash advance, etc.). Other restrictions surrounding the merchant type and transaction limits may affect BNPL eligibility.
You may easily update your address, phone number(s), and email address through digital banking. Once you have logged in, select the Settings option, and then click the Contact tab. If you have any difficulty, you may also call us at 877.906.9328 or stop in one of our branches and we can update your contact information.
You may send us a secure message through online banking or mobile banking.
- In online banking, select the down arrow next to your profile image and name. From the dropdown, select the Messages option.
- In mobile banking, select the Messages menu option and click the Compose tab.
When transactions post to your accounts, they can be categorized to give you a better idea of how much money you are spending in certain areas. For example, if you would like to know how much you are spending on transportation, you can categorize transactions using the Auto & Transport category. Under this category, there are more specific selections to choose from; such as, Gas & Fuel, Parking, Services & Parts, and Tires.
BNPL offers are found in Digital Banking within the "Pay & Transfer" menu.
Desktop: Click “Pay & Transfer” to expand the menu.
Mobile app: Tap “More” and then tap “Pay & Transfer” to expand the menu.
Locate the transaction that you would like to categorize and select the “Add a category” button underneath it. From the list of categories, you can choose the one that is most appropriate from the drop-down menu. You can also split the transaction in to multiple categories if more than one applies.
- About Darden Credit Union
- Account E-Statement
- Bill Pay
- Borrowing
- Buy Now, Pay Later
- Catalyst Connect Checking
- Catalyst Member Rewards
- Checking Account
- Credit Card
- Debit Card
- Evolve Young Adult Checking
- External Account
- General Account
- General Digital Banking
- IRA Account
- Loan Servicing
- Mobile Deposit
- Mortgage
- Share Certificate
- Transfer Money
- Zelle®