Frequently Asked Questions
Quickly and easily find answers to the most common questions we get asked.
BNPL offers are found in Digital Banking within the "Pay & Transfer" menu.
Desktop: Click “Pay & Transfer” to expand the menu.
Mobile app: Tap “More” and then tap “Pay & Transfer” to expand the menu.
No, DCU's debit card BNPL offering does not require a credit check.
An eligible purchase is a debit card purchase made in the past 60 days that is at least $100 and was not a cash equivalent purchase (e.g., ATM withdrawal, money order, cash advance, etc.). Other restrictions surrounding the merchant type and transaction limits may affect BNPL eligibility.
If you do not see any BNPL offers, this may be because your current account status or your recent debit card purchases are not eligible for BNPL. If you already have active BNPL plans, you may not be eligible for additional offers until the active plans are paid back.
We have standard overdraft practices (Convenience Pay) that come with your account. We also offer overdraft protection plans, such as a link to a savings account or a checking line of credit (LOC), which may be less expensive than our standard overdraft practices (Convenience Pay). To learn more, view the Discretionary Convenience Pay Disclosure.
You may easily update your address, phone number(s), and email address through digital banking. Once you have logged in, select the Settings option, and then click the Contact tab. If you have any difficulty, you may also call us at 877.906.9328 or stop in one of our branches and we can update your contact information.
You may send us a secure message through online banking or mobile banking.
- In online banking, select the down arrow next to your profile image and name. From the dropdown, select the Messages option.
- In mobile banking, select the Messages menu option and click the Compose tab.
When transactions post to your accounts, they can be categorized to give you a better idea of how much money you are spending in certain areas. For example, if you would like to know how much you are spending on transportation, you can categorize transactions using the Auto & Transport category. Under this category, there are more specific selections to choose from; such as, Gas & Fuel, Parking, Services & Parts, and Tires.
BNPL offers are found in Digital Banking within the "Pay & Transfer" menu.
Desktop: Click “Pay & Transfer” to expand the menu.
Mobile app: Tap “More” and then tap “Pay & Transfer” to expand the menu.
Locate the transaction that you would like to categorize and select the “Add a category” button underneath it. From the list of categories, you can choose the one that is most appropriate from the drop-down menu. You can also split the transaction in to multiple categories if more than one applies.
- About Darden Credit Union
- Account E-Statement
- Bill Pay
- Borrowing
- Buy Now, Pay Later
- Catalyst Connect Checking
- Catalyst Member Rewards
- Checking Account
- Credit Card
- Debit Card
- Evolve Young Adult Checking
- External Account
- General Account
- General Digital Banking
- IRA Account
- Loan Servicing
- Mobile Deposit
- Mortgage
- Share Certificate
- Transfer Money
- Zelle®